The day your payout waits

Verify your Betinia Casino account before the payout

The check proves you are who you say you are, as our licence demands, and it takes around 58 hours from start to finish.

18+
Six things to know

What does the check involve?

This is the block to read the moment a withdrawal sits on hold pending review.

Who checks

Betinia Casino LLC

Under which licence

Anjouan Offshore Finance Authority, ALSI-472365

How long

58 hours

When it is mandatory

At the latest before the first withdrawal

Questions go to

[email protected]

Minimum age checked

18+

Approved first time

Getting through the check first time

01

Are all four corners in?

Snap the whole photo page of your photo identification, all four corners in frame, with no glare and no fingers over the text.

02

Clean approval for your address

Use a proof of address dated within the last three months, showing your full name and street address exactly as you gave them.

03

Front only, is that enough?

Photograph the payment card you deposit with, front side only, and cover the middle digits before you capture it.

04

Send once, then wait

Send everything in one go, then leave the review alone for up to 58 hours rather than uploading the same files twice.

Four documents

Papers, and what they prove

Each file answers one question, which is how the licence expects us to work.

Document
Confirms
Must show
Photo identification
Your name, face and date of birth
Clear photo page, corners visible, in date
Proof of address
Where you live now
Name and full address, recent issue date
Payment card image
The card is yours to use
Front side, middle digits covered
Photo identification selfie
The document belongs to you in person
Your face and the document side by side
Four moments the check arrives

Wondering why the check lands right now?

Our licence expects a verified player before money leaves, and we ask as early as we can.

Before the limit goes up

Raise a limit on how much you can deposit and we confirm who you are first, so the higher ceiling rests on a checked account rather than a guess.

When a payment looks unusual

A payment far outside your usual pattern flags the system, and we ask for proof of who you are plus the paperwork behind that money.

Your first cash-out

The first payout you request is the hard stop our licence sets, so send your photo identification, proof of address and card image to get cleared.

Why the details don't line up?

A nickname on the account, a maiden name on the card or an old address on a bill pulls the review up short, and we ask you to line the details up.
Three layers of cover

Documents you send stay sealed in transit

The minute your file leaves your phone. Before a single page leaves your device, the file is locked with 256-bit AES encryption. What crosses the network is cipher text, useless to anyone who intercepts it.

Far fewer people than you would guess. Files land in a queue handled by the verification team alone. Payments staff, chat agents and anyone else at Betinia Casino LLC cannot open them, so the circle stays small.

Keep your file off the mailing list. Each document feeds the identity and anti-money-laundering duties that come with licence ALSI-472365. Nothing from your file is sold, rented or reused for marketing of any kind.

Asked where your money came from

Source of funds: the paper trail behind it

Betinia Casino LLC holds an Anjouan licence, and that licence puts money-laundering checks on every operator under it. When the numbers look large next to your history, we ask how the money was earned. It is a routine step, not a charge against you.

Papers that may be asked

The request is matched to your situation, so expect a few of these:

  • Recent payslips or salary statement
  • Bank statement covering the deposits
  • Tax return or notice of assessment
  • Sale contract for a large asset
  • Pension or benefit award letter
Back it comes, and why

Why your document came back, and the way past it

By the end you will know which fault yours hit and what to resend.

Lay the document flat in daylightHold the phone steady and fill the frame

Sharp enough to read

A phone held too close or too far gives us edges we cannot read, and glare across a surface hides the print entirely.

Open the app or gallery and choose the originalPhotograph the printed document instead

Original file, not a screen grab

A saved image of your own screen has no original file behind it, so it cannot stand in as proof of anything.

Ask [email protected] to correct the account detailsSend a bill showing the address you use now

A matching name and address

Any mismatch between the account and the document makes us pause, even a shortened first name or a move you have not updated here.

Check the expiry date before you shootRenew with the issuer, then send the new one

Check the date first

A lapsed passport or card carries no standing proof, so we cannot accept it whatever the photo quality.

Payout pending

What are they asking me for?

Are my documents safe when I upload them?
Yes. From the moment a file leaves your device it is protected by 256-bit AES encryption, and only the team handling your check opens it. Once the review closes, that access ends too.
What if my name has changed since my ID was issued?
Then the check needs photo identification that carries your new name. A note to the verification team at [email protected] the day you notice keeps your file from stalling.
At what point will the casino ask for my documents?
At the latest, before your first withdrawal leaves the account, as the licence requires. Registration or a first deposit can bring the request forward, so the papers may be wanted sooner.
Is there a point where the check has to be repeated?
Yes, in some cases. A new photo identification is requested once the document you sent reaches its expiry date, and a fresh proof of address can be asked for after a long gap between logins.
How long does the verification check usually take?
Within 58 hours in most cases. The clock starts when the last clear document lands, and a blurry or cropped upload pushes the finish line back.
Right after sign-up

Get verified and get paid faster

A verified account clears withdrawals without the waiting game, so cash reaches you in around 7 minutes once approved.

Verify my account